Freight & Pickup Rules

Most of what we sell ships free. A small number of parts are too heavy for ground freight, and a few we don't ship at all. This page tells you exactly which is which, before you order.

Three ways a part leaves our lot

1. Free ground shipping — about 90% of our catalog

Alternators, starters, modules, clusters, radios, mirrors, lights, wheels, compressors, pumps, and most everything else ships free anywhere in the lower 48, usually the same or next business day. Nothing to arrange — it's already in the price.

2. LTL freight — $199.99 or $299.99, commercial address required

Parts too heavy for a parcel carrier ship by LTL freight truck at a flat rate:

• $299.99 — engines, transmissions and transaxles, axle assemblies, and K-frames
• $199.99 — transfer cases and differential carriers

The rate is flat and shown at checkout. No surprise invoices afterward.

3. Pickup only — body parts and glass

We do not ship body panels or glass at any price. That means doors, hoods, fenders, quarter panels, bumpers, tailgates and decklids, pickup boxes, running boards, and every kind of automotive glass.

This isn't us being difficult. Body panels and glass arrive damaged often enough that shipping them costs everyone money — you wait weeks for a replacement, we eat the freight claim, and the part gets scrapped. Crating them properly costs more than the panel is worth.

These parts are available for pickup at the yard, or free local delivery if you're in our area. Call 985-748-7195 and we'll have it ready at the counter.

Freight deliveries must go to a commercial address

This is the one rule we can't bend, so please read it before ordering a freight item.

Freight orders must ship to a business or commercial address with a loading dock or forklift. We cannot deliver freight to a house, apartment, or residential driveway.

Here's why. An LTL freight truck is a 48- to 53-foot tractor-trailer. The driver's job ends at the back of the truck — they are not required to lift a 600-pound engine down, and they physically can't without equipment. At a shop or warehouse, a forklift or dock handles it in two minutes. At a house, there is nothing to unload with, and the shipment either goes back to the terminal or sits in the street.

Residential freight attempts also add charges most people don't expect: a residential delivery surcharge, a liftgate fee, a limited-access fee, a redelivery fee if nobody's home, and storage if it goes back to the terminal. Those add up to more than the freight itself.

What counts as a commercial address

• A repair shop, body shop, or dealership
• A warehouse, plant, or business with a dock or forklift
• A freight terminal for terminal pickup — you collect it yourself with a truck and a few strong hands. This is usually the cheapest option and it's what most individuals do.

If you don't have a commercial address

You have good options, and we'd rather sort this out with you on the phone than have a truck turned away:

• Ship to your mechanic. Most shops will receive a part for a customer. Get their okay first and use their address.
• Terminal pickup. We route it to the freight terminal nearest you and you pick it up there.
• Pick up at our yard. 59174 Hwy 51, Amite, Louisiana — free, and you can look the part over before it goes in your truck.

Order a freight item to a residential address and we'll call you before anything ships so we can pick one of the above. Nothing is dispatched until we've talked. If we can't reach a workable address, we'll cancel and refund in full — we won't send a truck we know will be turned away.

When your freight shipment arrives

1. Inspect it before you sign. This matters more than anything else on this page. Once you sign a clean delivery receipt, the carrier's liability ends.
2. Note any damage on the delivery receipt — torn shrink wrap, a bent pallet, fluid on the crate, anything. Write it down before signing.
3. Photograph it on the truck or at the dock if anything looks off.
4. Call us the same day at 985-748-7195. We file the carrier claim, not you.

Your 90-day money-back warranty covers the part regardless — this process just lets us recover from the carrier instead of absorbing it, which is what keeps our freight rates flat.

Transit time

Freight typically takes 3–7 business days after pickup, plus a day or two for us to crate and stage it. The carrier calls to schedule an appointment on commercial deliveries. Freight is slower than parcel — plan around it if a vehicle is down.

Questions before you order

Call 985-748-7195, Monday–Friday 8:00 AM–5:00 PM Central. Tell us the stock number and your ZIP and we'll tell you exactly how it ships and what it'll cost, before you spend anything.