Shipping policy

Processing time

Orders are pulled and packed within 1–2 business days, Monday through Friday — usually the same or next business day. Orders placed on a weekend or holiday are processed the next business day. Freight shipments need an additional day or two to crate and stage.

Standard shipping

Most parts ship by UPS Ground within the contiguous United States at a flat rate between $9.99 and $44.99, set by the part and shown on the listing and at checkout. Some parts ship free, and the listing says so. Typical transit is 2–5 business days after the part leaves our yard in Amite, Louisiana, depending on destination and carrier. Expedited UPS service is available at checkout at the carrier's calculated rate.

Freight items — flat rate, commercial address required

Parts too heavy for a parcel carrier ship by LTL freight at a flat rate shown at checkout:

$299.99 — engines, transmissions and transaxles, axle assemblies and loaded beam axles, K-frames, radiator core supports, and vehicle batteries
$199.99 — transfer cases and differential carriers

Batteries are shipped as freight only. A hybrid or 48-volt traction battery is a regulated dangerous good. It travels by ground freight to a commercial address, and cannot be sent by air, by parcel carrier, or to a residential address. Contact us before ordering so the destination can be confirmed.

Freight shipments must be delivered to a business or commercial address with a loading dock or forklift. We cannot deliver freight to a residential address. A freight driver's responsibility ends at the back of the trailer and they are not equipped to unload heavy items without a dock or forklift.

Alternatives available at no extra cost: delivery to your repair shop, pickup at the freight terminal nearest you, or pickup at our yard. If a freight order is placed to a residential address we will contact you before shipping to arrange a workable option. If no workable address can be arranged, we will cancel and refund in full.

Freight transit is typically 3–7 business days after pickup. The carrier contacts the consignee to schedule an appointment.

Items we do not ship

A&B Motors does not ship body panels or automotive glass. This includes doors, hoods, fenders, quarter panels, bumpers, tailgates and decklids, pickup boxes, running boards, rocker panels, header panels, grilles, cowl vent panels, centre pillars, and all glass.

Other oversized or restricted items are also pickup-only, including seats, fuel tanks, and leaf springs. Fuel tanks retain residual fuel and vapour and are not accepted by parcel carriers.

All of these items are available for local pickup at our yard or free local delivery within our service area only. The shipping method shown on each listing is authoritative and is what checkout will offer.

Free local delivery

Free local delivery is available in Amite and the surrounding area, including Tangipahoa Parish. Local delivery covers all items, including body parts and glass. Contact us to arrange delivery.

Local pickup

Free pickup at 59174 Hwy 51, Amite, Louisiana 70422, Monday–Friday 8:00 AM–5:00 PM Central. Orders are typically ready within one business day. Please bring your order number.

Tracking

A tracking number is emailed when your shipping label is created. Freight shipments are assigned a pro number.

Damage in transit

For parcel shipments, retain all packaging and contact us. For freight shipments, inspect the shipment before signing the delivery receipt and note any damage on the receipt — once a clean receipt is signed, the carrier's liability ends. Contact us the same day at 985-748-7195 and we will file the carrier claim. Your 90-day money-back warranty covers the part regardless.